Guide to Getting Certified to ISO 9001
What is ISO 9001?
ISO 9001 is the international standard for quality management systems. It can apply to any business in any industry and of any size. ISO is governed by the International Organisation for Standardisation, which is the official governing body for quality management systems across the world, and according to them, more than 1,000,000 companies across the globe are certified to ISO 9001.
ISO 9001 was created in order to ensure that companies' products and services regularly meet customer requirements. According to the ISO, ISO 9001:2015 focuses on several major principles, including "customer focus, support of top management, and the dedication to continuous business improvement."
Why does certification matter?
Benefits of ISO 9001 certificationEven if ISO 9001 certification isn't required in your industry in order to operate, it can still benefit you to get your ISO 9001 certification, since many companies experience advantages from having a certification. Some of the most important benefits include:
- Operations that are more efficient and cost-effective: ISO 9001 is designed so that a company uses the best business practices possible, with the most up-to-date technology and most efficient processes. This means that you use the least amount of money necessary for the best possible output, and reduce costs while improving the way that you work.
- Oversight to ensure compliance: It may sound daunting, but it can actually be very helpful. ISO 9001 certification requires an audit of your organisation by a third party. This third party ensures your company is operating as well as it possibly can, which means that you're doing things right. Alternatively, if the certification body sees room for improvement, they can tell you how to improve, which can ultimately better your operations, improve your reputation, and increase your revenue.
- Stand out to clients and customers: Companies that are ISO 9001 certified can let customers know this in their marketing and promotional materials. This boosts their trustworthiness and gives them a competitive edge over competitor companies who are not ISO 9001 certified.
What is a certification body, and who regulates them?
How can I find a list of certification bodies and certified organisations in Australia?
How can I get certified?
- A Gap Analysis
- A consultation workshop
- System documents that are drafted to suit your organisation
- Implementation planning (from planning to project completion)
- Awareness training for all employees
- Implementation Activities
- Internal Audits to asses readiness
- Third Party Certification Audits (stage 1 and stage, with a certification body), once you're ready