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Case Studies

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I had the pleasure of collaborating with Matthew Allport, Director of Compliance Council,  throughout our ISO 27001: 2013 / ISO 9001: 2015 implementation and certification process. With a personal experience in previous ISO systems and dealing with many other organisation, I was incredibly impressed with Compliance Council and their consultancy services. There was an extreme level of care, understanding and attention to detail taken by their team throughout the systems progression. I could not recommend Compliance Council, their team and services more highly.

Consultation Manager

THE CLIENT           

Consultation Manager is a global knowledge sharing platform, used on more than 2,000 projects across Australia, the United States, Canada, the United Kingdom and New Zealand.

 

THE CHALLENGE

Consultation Manager are encountering increased competition within the stakeholder engagement software market and needed to look at other ways of differentiating themselves apart from the features of their product and the service they provide.

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Our Solution

Compliance Council recommended that Consultation Manager allocate resources to obtaining third party certification against ISO 27001:2013 and ISO 9001:2015. Compliance Council commenced an 8 step process to review Consultation Manager’s current state and identify gaps that need to be addressed during the audit. Like most companies Consultation Manager were completing activities that demonstrated compliance with the standard and were just lacking in documented evidence of these activities occurring.

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The Outcome

Consultation Manager achieved certification to ISO 27001 and ISO 9001 in January 2017.

Some of our results: