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Success Stories

Duncan certi-1

DUNCAN SOLUTIONS AUSTRALIA

 

We engaged Compliance Council in January 2020 as we understood that client data security is a key concern when dealing with tech platforms.

The workshops conducted by Compliance Council reviewing the requirements of ISO 27001:2013 helped further instill confidence in ourselves that we are complying to international best practice when it comes to information security and data management. The advice, guidance and support provided by the Compliance Council team was outstanding. There is a high level of mutual respect and trust between both our organisations.

With the implementation of the ISMS and ISO 27001 certification, we know that both our IT and non-IT assets are properly taken care of. Business continuity planning and physical security, for example, have been strengthened with the implementation of the ISMS. This is further supported by documenting all processes which creates transparency for the whole company. 

We continue to work with Compliance Council and would definitely recommend them to any organisation seeking ISO 27001:2013 compliance

Natalie Banister

People & Culture Manager

The Client

Duncan Solutions are an Australian business focused on delivering unified parking and payments solutions for municipalities, private operators and merchants requiring a managed, electronic payments solution. Their core geographic markets include Australia, New Zealand, Asia and the Middle East.

The company believes in helping people save time whilst making their lives easier and safer.

Duncan Solutions is the only organisation in the parking industry which maintains end-to-end, business-wide ISO 27001 certification, this demonstrates their commitment to high standards of information security across all of its practice areas and locations.

 

The Challenge

Duncan Solutions’ key driver for seeking ISO 27001 Information Security certification was to ensure that all risks and vulnerabilities had been properly addressed to ensure success and security across the business. By achieving this, Duncan Solutions’ are able to demonstrate that the business has a robust Information Security Management System (ISMS) in place, which supports the businesses operations, giving confidence to key clients and stakeholders.

Duncan Solutions partnered with the team at Compliance Council to assist with the development and implementation of an Information Security Management System compliant to ISO 27001:2013.

Before implementing ISO 27001, Compliance Council had assisted Duncan Solutions in the maintenance and support of its Quality (ISO9001) and workplace Health & Safety (ISO4801) management systems. Having identified the importance and benefit of having robust management systems, Duncan Solutions identified that the next step was to establish a management system certified to ISO 27001 to meet their Information Security requirements.

Client Duncan Solutions

Our Solution

Compliance Council recommended our trademark Eight Step Process. As part of the process, Compliance Council conducted analysis of current processes, revision of documentation, risk analysis as well as classification of documents and awareness activities to relevant stakeholders.

solution
Certified

The Outcome

In partnership with Duncan Solutions, Compliance Council recommended a bespoke Information Security Management System compliant to ISO 27001:2013, with certification achieved in June 2020.

The management system developed was customised to suit Duncan Solutions specifically using the information identified in the preliminary workshops conducted by our team.