@YOURSERVICE
“I am so grateful that I came across Compliance Council, finally someone made sense, and made the whole verification journey enjoyable.
Knowing and having an understanding of the requirements, business systems and the outcomes and being able to relate that to our business was a huge advantage. Wanda is down to earth, approachable and a team player.
I would definitely recommend Compliance Council to any organisation seeking NDIS Verification or Certification, they’ll make it very simple and easy.”
@YOURSERVICE is a trusted cleaning company based in North Queensland, started by Lynelle Lambert-Smith and Mirca Menegazzo.
The team focus on providing a seamless booking experience, top-notch customer service and quality house keepers/cleaners.
The impeccable service has seen rapid growth of the business, through positive word of mouth referrals which precipitated a change in operational structure and a move to a registered Company from a sole trader.
@YOURSERVICE employs a total of 12 FTE staff inclusive of 2 owners/directors; in addition, they have 5 contractors they regularly engage with.
Prior to engaging Compliance Council, the client found the NDIS journey daunting and lengthy with the various hoops that needed to be jumped through.
@YOURSERVICE had policies and systems in place, however, they did not fully align to the business structure, and did not demonstrate compliance to the NDIS Verification Module Practice Standards.
@YOURSERVICE engaged Compliance Council to make the NDIS journey easy and less overwhelming.
Compliance Council provided a streamlined set of documents including policies, templates and registers that provided a solid foundation to demonstrate compliance. A collaborative process was then undertaken with our specialist consultant, Wanda O’Grady and the client, with phone calls and emails ensuring the documents were relevant to the business.
Wanda worked very closely with the client, providing support and guidance with the system, explaining the requirements of the NDIS, being a sounding board for ideas and ensuring the system was implemented correctly.
I’ll be directing your enquiry to the right person and will ensure an immediate response.
